How to Coach for Creativity and Service Excellence: A Lean Coaching Workshop
How to Coach for Creativity and Service Excellence: A Lean Coaching Workshop
We learn by doing. Even online! PMI Portland is pleased to offer “How to Coach for Creativity and Service Excellence: A Lean Coaching Workshop,” presented by Karyn Ross, Founder and President of the Love and Kindness Project Foundation. The interactive workshop designed to give participants hands-on practice combining creativity, kindness and Lean principles to make a better world.
The session is set for Thursday, September 24, from 11 a.m.-1 p.m. on one of PMI Portland’s virtual platforms. Participants will leave with newfound confidence as well as tools and exercises you can use in your own
organization! The workshop is just $25 for PMI Portland Chapter members and student Chapter members ($40 for non-members), and attendees will earn three Leadership PDUs. A link to the event will be provided upon registration.
Key Learning Objectives
Through learning-by-doing, participants will practice the basics of:
1. Lean in Services: No Customer ever wants to hear the words “I can’t”
2. Creativity: Generating new and better ideas
3. Coaching: Challenging and nurturing people to turn ideas into better ways to work
About the Presenter
Karyn Ross is the owner of KRC (Karyn Ross Consulting) and has published five books, including How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, Big Karma and Little Kosmo Help Each Other, and the Shingo Award-winning The Toyota Way to Service Excellence: Lean Transformation in Service Organizations.
An artist, internationally acclaimed speaker, author, consultant, coach and lean practitioner, Karyn is on a mission to help people improve the world. The Love and Kindness Project Foundation is a registered public charity fostering projects that spread love and kindness in the world. Proceeds from all books go directly to the Foundation.
When not traveling, Karyn spends time designing and sewing her own clothes. Follow her on LinkedIn for a daily inspirational post about creativity, kindness and/or Lean. Learn more about Karyn Ross and her work on her website < karynrossconsulting.com>.
Key Learning Objectives
- Acquire a deeper understanding of own culture and how it impacts behavior in a multicultural setting
- Build the confidence to motivate and influence stakeholders, clients, suppliers, and colleagues from different cultures
- Learn to adapt your communication and leadership styles to the needs and demands of cross-cultural environments
- Develop the skills to increase collaboration, trust, and team effectiveness for optimal performance
- Gain practical tips, techniques, and strategies for overcoming a variety of common challenges of leading across cultures
Logistics
Pricing
- $40 Non-members
$25 Chapter Members
$25 Chapter Student Members
Registration Info
- Visit this page for complete Event Registration FAQs
- *Chapter Members must log in to the PMI Portland web site prior to registering in order to receive automatic member pricing discounts!
- NEW / RENEWING MEMBER? NOTE: It takes up to three business days for PMI Global to process your new PMI Portland Chapter membership so that we can create your PMI Portland login account on our site. If you're a new/renewing member or planning to join, please plan accordingly! See the New Member web page for more information.
- There will be no retroactive payment adjustments. Please be certain you are registering correctly prior to payment.
Cancellation/Refund
- All requests for refunds must be made in writing to the respective event coordinator: Director of Workshops
- Cancellation/Refund Policy
Location
Presented via Zoom. Details available with registration
PDUs
Questions?
It is no longer possible to register for this event
